State Farm® Insurance Agent Rob Gwynne
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carri Estes
November 12, 2025
"Sonya Bowers in the Lebanon office is outstanding. She’s so sweet. She’s been a big help with my home owners insurance and will help me with car insurance. She’s awesome. Customer Service from her is just so professional."
"Thank you so much, Carri. Sonya has been helping her customers a long time and does a great job. We are so thankful to have you! I appreciate you letting us take care of your auto & home insurance!"
Sandy stone
November 3, 2025
"Gena at this office has been great when dealing with cancelling policies due to a death in the family. They made a difficult situation much easier. She was very professional and friendly."
"Thank you for the 5 star review. Glad we could help!"
James Huddleston
October 31, 2025
"Gena is an angel! I needed a tow and she went above and beyond to help!"
Codi Welch
October 29, 2025
"Michelle was great to work with for our policies auto, home, and life! Most recently she helped us get our life insurance policies in order and made the process very quick and painless! I knew absolutely nothing about the different types of life insurance policies, and she explained everything very clearly to help us make the best choice!"
"Thank you for the kind words about Michelle. She is a real professional and does an amazing job with her customers. We appreciate you allowing us to handle your insurance!!"
Karely Rodriguez
October 24, 2025
"Gena and Wendy are the best!"
"Thank you for recognizing Gena and Wendy. They both do a great job for our customers. We appreciate you letting us help you with your insurance!"
Dennis Handel
October 24, 2025
"It was a treat to work with someone who not only really knew what they were doing but actually cared for my well being and outcome considering safety and the law."
"Hey Dennis. We appreciate the 5 star review. We are always here to help! Thank you!"
Cleve Sullivan
October 23, 2025
"Gena at State Farm was an absolute lifesaver for our family after a stressful car accident. She guided us through every step of the process with patience, professionalism, and genuine care. Gena made everything seamless and stress-free, always keeping us informed and supported. Her expertise and compassion turned a tough situation into a smooth resolution. We couldn’t be more grateful for her outstanding service—highly recommend Gena to anyone needing insurance support! I left my previous insurance company because they were rude and unwilling to help, even though I’ve never filed a claim. With Gena and State Farm, they went above and beyond, even though I’m a brand new customer they treated me like I’ve done business with them for decades."
"Thank you so much for the kind words about Gena! We strive to go above & beyond when a claim occurs. Thankful to have you as a customer!"
Nancy DeGrie
October 22, 2025
"Great service from my agent Wendi"
Brittany Hopkins
October 21, 2025
"Gena is always so helpful. So happy I switched to State Farm!"
"Thank you, Brittany. We are glad to have you! Gena does a great job for our customers. We appreciate you letting us handle your insurance!"
Autumn Martin
October 10, 2025
"Handles matters timely !"
"Thanks so much, Autumn. We appreciate you letting us take care of your insurance!!"
Michael Hager
October 3, 2025
"Every time that I have been to the State Farm office, I have been impressed with the level of care and knowledge of the agents within. I am very happy with the service I receive."
"Thank you so much for the kind words and 5 star review! We appreciate you allowing us to handle your insurance. Grateful to have you!!"
Ducky G
September 16, 2025
"I love my agent. They are really caring and understanding. State farm is the best."
"Thank you Daphane. We are grateful for loyal customers like you guys! We appreciate the kind words!!"
Cindy Lybarger
September 10, 2025
"Very helpful and efficient in getting our insurance changed with our new vehicle."
NICOLE WALKER
August 28, 2025
"A very positive experience consistently. Gena Hooper and the staff at State Farm go above and beyond to ensure that my insurance needs are met."
"We are grateful to have you, Nicole. Thank you so much for recognizing Gena!"
Pam Smith
August 27, 2025
"I recently signed up for the safe and save program and thought I might not care for it at all but to save some money on my insurance I thought why not. It has helped me so much in bringing awareness to my driving and the things I could improve on. Thank you State Farm for this program"
"Thank you for the feedback, Pam. We appreciate you letting us take care of your auto insurance!!"
Leslie Guenther
August 26, 2025
"After moving to Lebanon, finding a new insurance agent was not the easiest. After a change of companies, we found Rob Gwynne's office and have been very happy with the service we have received from all team members we've talked with. We had a few reasons to interact with the office last week and we weren't disappointed in any transaction. Kay happily helped with a towing bill, and Gena helped us through an accident claim and another issue with great care and concern. (Thanks, Gena for your kindness!) As a former SF employee, I know what to look for in a team and Rob's office has "it"."
"Very kind words, Leslie. Thank you so much! We appreciate you letting us take care of your insurance!"
richard anderson
August 26, 2025
"Took very good care of what I wanted very informative and very professional great people to work with would recommend them to anyone thanks for great job"
"Thank you, Richard. We appreciate you letting us take care of your insurance needs!!"
Amy Kemp
August 14, 2025
"I have been with State Farm since I was in high school because my mom and dad had insurance through State Farm. After I got married, we continued to keep all of our Insurance with the company with State Farm but the agent we went through had retired so we heard About Rob Gwen’s office. From the very first moment, we started the process of transferring over everything our home our cars And even some life insurance we started working with Michelle Allison. She helped us so much. I’m changing a few things that needed to be changed and explaining everything to us since we were new to this agent, it was nothing but a pleasure and I have to say we still ask for her now and she’s like part of the family. We love State Farm and we are so glad to be working with Michelle. The whole Office is very professional."
"Thank you very much, Amy. We appreciate you and are glad to have you guys as customers!!"
Stu Miller
August 12, 2025
"Camryn keeps the communication flowing. State Farm is the best."
"Thank you so much Stu. We appreciate you! And yes, Kelcie is awesome!!"
Roxanne Wood
August 8, 2025
"Friendly, efficient, knowledgeable, timely…I couldn’t have asked for a better experience than the one I had with Michelle!"
"Thank you, Roxanne. We are grateful to have you as a customer!!"
Patricia Wheat
August 5, 2025
"I needed to transfer services and rental coverages from one city to another"
"Thank you so much for the 5 star review! Glad the insurance transfer went smoothly. We appreciate you!"
julie staszak
July 23, 2025
"Great office to work with! Such friendly staff and always happy to help me with whatever I need. Sonya has been nothing but amazing and quick to get done what I need help with."
"Thank you, Julie for the review and for recognizing Sonya. We are thankful to have you guys as customers. We appreciate you!!"
Roger Caves
July 22, 2025
"Michelle Allison is always quick to respond to any email or phone calls when we need to change our coverage. We have been with Rob Gwynne’s agency since 2001 when we moved to middle Tennessee. Always have good experiences with the rest of the team we work with as well, Wendy Grimes, Kay Randolph, Sonya Bowers, and Rob himself."
"Thank you Roger. You have been a loyal customer for a long, long time. We appreciate you mentioning Michelle & the others. It means a lot! Grateful to have you."
Gabrielle Hunter
July 21, 2025
"Gena is always very helpful and always points me in the right direction!"
"Thank you so much for the 5 star review and mentioning Gena. You have been with us a long time and we appreciate your loyalty. Thank you so much!!"
lorri mason
July 21, 2025
"Camryn Gwynne was very accommodating and helped us immediately. She’s amazing!!"
"Thank you so much for mentioning Camryn in your review! She does a great job for us. We appreciate you guys letting us handle your insurance!!"