
State Farm® Insurance Agent Rob Gwynne
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juan Santos
March 6, 2025
"Exellent Service"
Rachel Kimsey
February 27, 2025
"I just want to take a moment to say Thank you to Rob Gwynne State Farm, especially Gwen Hooper!! She has taken such good care of us! She has taken care of us just like we are family!! I appreciate her so very much!! She is AWESOME!!"
"We appreciate the very kind words. Thank you so much for letting us handle your insurance!"
Keedance Lowrey
February 27, 2025
"Great business! I am always taken care of."
"Thank you , Keedance. We appreciate you very much!!"
Amber Mills
February 26, 2025
"Gena is AMAZING!! She made moving my renters insurance so easy and was always available to help me with any questions I had. Appreciate her so much! Thank you gena!"
"We appreciate you, Amber! Thank you for letting us handle your insurance."
Raymond Ristich
February 25, 2025
"I recently had the pleasure of working with Michelle Allison at State Farm, and I cannot say enough good things about her! From the moment I reached out, she was incredibly friendly and attentive. Michelle took the time to listen to my concerns and quickly addressed my situation, providing me with the information I needed within minutes. Her professionalism and expertise made the entire process smooth and stress-free. I truly felt valued as a customer, and her warm demeanor made me feel like a rock star! It’s rare to find someone who genuinely cares about their clients, and Michelle definitely exceeded my expectations. If you're looking for an agent who is not only knowledgeable but also genuinely dedicated to helping you, I highly recommend Michelle Allison. Thank you, Michelle, for your outstanding service!"
"Wow!!! Thank you so much for the very kind words about your experience with Michelle. We are so grateful for you taking the time to recognize her! We appreciate you."
Monica Jones
February 13, 2025
"Gena was so helpful! I didn't get one of my insurance bills in the mail so I called. She sent me over a copy of the bill and offered to take payment over the phone. I at first declined because I planned to go online but had issues with that so I called back. She was very gracious and took my payment with no issue."
"Thank you Monica. We appreciate you!!"
DONNA GREEN
February 12, 2025
"I have been with State Farm for almost 40 years with the same agent, Rob Gwynn and assistant Wendy, They have always been there for anything I’ve needed, and have been extremely happy with their services,"
"We are extremely thankful for long time customers like you, Donna. We appreciate you so much!! Thanks for recognizing Wendy."
Jennifer Mumphery
February 11, 2025
"Gena is always so helpful and goes above and beyond for the customers she interacts with. It’s always a pleasure to work with her!"
"Thank you for mentioning Gena. She does take great pride in helping our customers. We are grateful to have you, Jennifer!!"
David Ball
February 10, 2025
"Michelle is the best! I’ve been a lifelong State Farm Customer! These folks are the best. Thanks Michelle for everything!"
"We appreciate you, David. Michelle is awesome and does a great job for our customers. Thank you for allowing us to handle your insurance!"
Andrea Koons
February 8, 2025
"I spoke with Gena Hopper regarding our account in order to switch to auto pay on seven different items. My experience with Gena was outstanding. She made the necessary changes for me in a most pleasant and efficient manner.Thank you, Gena for your assistance."
"Thank you Andrea for giving Gena the shout out!! She does a wonderful job servicing our customers. We appreciate you!"
James Forehand
February 7, 2025
"I was recently involved in an accident. I was rear ended. I called and let Rob‘s office know what happened and they went straight to work lining up an auto body shop as well as a rental car while my car was being fixed. All through this process, Rob’s staff reached out to me and make sure I was taken care of from beginning to end. They were very professional. When all you here is negative experiences with insurance companies, I have to sing the praises of Robin and his staff for everything they did for me!!! Thank you Rob Gwynne Insurance!!!"
"Thank you again, James. We appreciate you taking the time to share your experience, and we are grateful to have you as a customer!!!"
Derek Smith
February 6, 2025
"I bundle my home and auto with State Farm. I can’t say enough about Michelle from this office! She has been there through every question or issue I’ve had. I feel confident trusting her and this company to protect my assets!"
"Thank you for letting us handle your insurance, Derek. We appreciate you mentioning Michelle as well. She is thoughtful & professional. We are grateful to have you!!"
cass Peloza
February 5, 2025
"Absolutely fantastic. Great people who are pleasant, knowledgeable, intelligent, informed, and helpful. The very best insurance dealings I have ever had."
"Thank you so much Mr. Peloza. We appreciate you letting us take care of your insurance needs!"
A W
February 4, 2025
"I had a very pleasant experience with Michelle. I have been doing business with this branch for over a decade. Wonderful service!"
"Thank you so very much for recognizing Michelle & our office! We are grateful to have you as a customer."
Edward Redes
February 4, 2025
"I gave State Farm (Rob Gwynne) 5 stars for excellent customer service. Agent Wendy Grimes assisted us throughout our new Home Purchase gave outstanding coverage at a very affordable price. We moved from Florida to Tennessee and through our realtor , SF Wendy Grimes was recommended. My wife and I are so pleased with the entire process of obtaining both Home and Auto Insurance. Wendy provided sound advise, presented several options. She followed up with us during our home purchase, provided everything in writing and handled our Insurance transfers from state to state. She was very pleasurable and 'fun' to partner with. I recommend this ST office and Wendy Grimes to anyone moving into the Lebanon TN area !!!!!"
"Welcome to TN, Ed! We are glad the transition went smoothly. We do a lot of transfers for people moving from another state. Thank you for allowing us to handle your insurance!!"
Kyle Shelton
February 3, 2025
"Kelcie Kamer is always very helpful, cheerful, and professional. The policy I have now was within $4/m similar (up AND down) to the dozen others I compared it to, Kelcie was the difference maker. These 5 stars aren’t for Rob Gwynne or State Farm, they’re for her 😄"
"We will take it! Thanks for recognizing Kelcie. She does a great job. We appreciate you!"
2wheeled Heathen
February 3, 2025
"Absolutely amazing person helped me every way possible"
"Thanks so much for the 5 star review!!"
M A
February 1, 2025
"Since we moved to State Farm, in 2017, Wendy Grimes has consistently been the most outstanding and exceptional individual and Financial Services Rep, EVER,! Believe me when I say that I have had my fair share, not only local, but throughout International markets; added to which, this comes from a CX expert, who naturally sets extremely high and tough bars, where expectations are related. Whilst maintaining her professionalis and implementing best business practice, Wendy furthermore, Wendy invests in her relationship with her audience, and builds trust that you will never find elsewhere; she truly is there for us/you, and has our backs. Over and over, she has proven her engagement, and that she cares, seeking our best interest first, above her own. Wendy has become our "go-to" person way beyond insurance; we have seeked her guidance, advice, insight, on matters and important decisions, precisely because of the trust built. Again, reiterating that "trust" is not something easily inspired in me, and I am very, very hard to impress. We started with our vehicles, then added our home, life and each new asset to our policy. Are there less costly insurance policies out there? Sure, but at what cost? We could save a pretty penny indeed, but how much more stress and worry would we be taking up, and potential outcomes if something happens, added to turnaround for "a rep " (impersonal) to get back to you? The frustration of emailing, calling, trying to make contact in every possible way, and still not even a courtesy repsonse. Lastly, on more than one occasion, Wendy has been out of office, or we have been on the road, or needing to contact SF for a number of items, and the responsiveness and effective support from Customer Service is mind blowing! Whether through the app, phone or email, it's simply remarkable, too good to even be true, in a less than perfect world! Amidst a very restricted budget in our household over the last couple of years, we have worked strenously to reduce costs and expenses, eliminating or changing vendors-providers of different services, as we navigate very turmoil financial circumstances, but we stay with State Farm because you cannot put a price on peace of mind! The Guzman's"
"Wow...thank you so much for the thoughtful words of praise about Wendy! We appreciate you and are honored you took the time to write such a wonderful review on your time with our office. Wendy is fabulous! Thank you, thank you!!"
Jen G
February 1, 2025
"Wendy is so helpful and knowledgeable!! She guided us through the process and made sure I'm covered in all my insurance needs. She's super friendly and hands on!!"
"We appreciate you, Jennifer. Thanks for recognizing Wendy and thanks for being a loyal customer for so long!!"
Camron Christian
January 31, 2025
"Great support by Gena! She handled a claim issue quickly and made sure to follow up on our satisfaction with the end result."
"Thank you, Camron. Gena does an excellent job helping customers with their claims. We appreciate you letting us handle your insurance!!!"
Satny Nordelus
January 29, 2025
"Outstanding service! Wendy is knowledgeable, attentive, and truly cares about finding the best coverage. Highly recommend for anyone seeking reliable insurance advice!"
Paul Parris
January 29, 2025
"Wendy done a thorough and great job getting us insured on our boat , home and autos. Everything went smooth thank you"
Andrew Corbin
January 29, 2025
"I have worked with Wendy at State Farm for years and she is always great. One thing you always want in your dealings, especially with insurance, is someone you can trust. She earned that with me. I would send anyone I know to her for their insurance needs."
"Thank you so much, Andrew. You have been with us a long time, and we appreciate you greatly! Wendy does a great job for sure."
Nia Jeter
January 28, 2025
"Gena has been very attentive and helpful for all of my State Farm needs. Her communication is great"
"Thanks for recognizing Gena. We appreciate you, Nia!!"
Travis Smith
January 28, 2025
"Rob and staff have always been extremely polite and consistent. Anyone who has ever answered the phone at this location has always helped me and has been very professional. Thank you for being the example of how a business should act toward their customers."
"Thank you, Travis. You have been with us a long time, and we are so grateful for you!! It means a lot. I appreciate you!"