State Farm® Insurance Agent Rob Gwynne

"My experience with the staff at Rob Gwynnehas always been a pleasant one. Anytime I have a question or concern it is taken care of. They are always polite and respectful and listen to what i needed. I have had them for years because of the high level of service they provide. P.s thank you Wendy for all you help today. Update. Had to go full coverage on my truck....within 5 mins I was covered thank you Gena. quick and fast makes sure you have all bases cover. I am extremely happy."

"Gena Hooper was courteous, prompt, and efficient --what more can one ask from customer service--great job"

"We transferred our auto and homeowner's policies to Rob's office when we moved to Lebanon. Michelle Allison has been wonderful to work with. She reviewed our policies and made recommendations that were needed to update our coverage. She is always responsive to help me with any questions. If you're looking for personalized and exceptional service, I highly recommend Michelle at Rob Gwynne Agency."

"I've been a customer many years and Gena is by far the best service person I've met yet. Rob is a good guy as well."

"Excellent to deal with and very responsive. I have had multiple policies with them for nearly ten years, and I would absolutely recommend them to anyone I know seeking insurance coverage."

"Michelle Allison is a wonderful insurance agent! I appreciate her patience and professionalism. My neighbors recommended Rob Gwynne State Farm insurance, and I have been very happy I changed to them."

"Wendy was excellent to work with. She is very thorough and helped answer any questions I had in a timely manner."

"Sonya was a pleasure to work with. She was thorough with our auto and homeowner quote. Thanks Sonya."

"Gena was extremely friendly and helpful with ideas about my policy that will truly benefit me!"

"Exellent Service"

"I just want to take a moment to say Thank you to Rob Gwynne State Farm, especially Gwen Hooper!! She has taken such good care of us! She has taken care of us just like we are family!! I appreciate her so very much!! She is AWESOME!!"

"Great business! I am always taken care of."

"Gena is AMAZING!! She made moving my renters insurance so easy and was always available to help me with any questions I had. Appreciate her so much! Thank you gena!"

"I recently had the pleasure of working with Michelle Allison at State Farm, and I cannot say enough good things about her! From the moment I reached out, she was incredibly friendly and attentive. Michelle took the time to listen to my concerns and quickly addressed my situation, providing me with the information I needed within minutes. Her professionalism and expertise made the entire process smooth and stress-free. I truly felt valued as a customer, and her warm demeanor made me feel like a rock star! It’s rare to find someone who genuinely cares about their clients, and Michelle definitely exceeded my expectations. If you're looking for an agent who is not only knowledgeable but also genuinely dedicated to helping you, I highly recommend Michelle Allison. Thank you, Michelle, for your outstanding service!"

"Gena was so helpful! I didn't get one of my insurance bills in the mail so I called. She sent me over a copy of the bill and offered to take payment over the phone. I at first declined because I planned to go online but had issues with that so I called back. She was very gracious and took my payment with no issue."

"I have been with State Farm for almost 40 years with the same agent, Rob Gwynn and assistant Wendy, They have always been there for anything I’ve needed, and have been extremely happy with their services,"

"Gena is always so helpful and goes above and beyond for the customers she interacts with. It’s always a pleasure to work with her!"

"Michelle is the best! I’ve been a lifelong State Farm Customer! These folks are the best. Thanks Michelle for everything!"

"I spoke with Gena Hopper regarding our account in order to switch to auto pay on seven different items. My experience with Gena was outstanding. She made the necessary changes for me in a most pleasant and efficient manner.Thank you, Gena for your assistance."

"I was recently involved in an accident. I was rear ended. I called and let Rob‘s office know what happened and they went straight to work lining up an auto body shop as well as a rental car while my car was being fixed. All through this process, Rob’s staff reached out to me and make sure I was taken care of from beginning to end. They were very professional. When all you here is negative experiences with insurance companies, I have to sing the praises of Robin and his staff for everything they did for me!!! Thank you Rob Gwynne Insurance!!!"

"I bundle my home and auto with State Farm. I can’t say enough about Michelle from this office! She has been there through every question or issue I’ve had. I feel confident trusting her and this company to protect my assets!"

"Absolutely fantastic. Great people who are pleasant, knowledgeable, intelligent, informed, and helpful. The very best insurance dealings I have ever had."

"I had a very pleasant experience with Michelle. I have been doing business with this branch for over a decade. Wonderful service!"

"I gave State Farm (Rob Gwynne) 5 stars for excellent customer service. Agent Wendy Grimes assisted us throughout our new Home Purchase gave outstanding coverage at a very affordable price. We moved from Florida to Tennessee and through our realtor , SF Wendy Grimes was recommended. My wife and I are so pleased with the entire process of obtaining both Home and Auto Insurance. Wendy provided sound advise, presented several options. She followed up with us during our home purchase, provided everything in writing and handled our Insurance transfers from state to state. She was very pleasurable and 'fun' to partner with. I recommend this ST office and Wendy Grimes to anyone moving into the Lebanon TN area !!!!!"

"Kelcie Kamer is always very helpful, cheerful, and professional. The policy I have now was within $4/m similar (up AND down) to the dozen others I compared it to, Kelcie was the difference maker. These 5 stars aren’t for Rob Gwynne or State Farm, they’re for her 😄"