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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DarkMoonFlame

May 29, 2025

5  out of  5
rating by DarkMoonFlame
"Michelle Allison was very helpful and patient, she attended to everything i needed and left me with no confusion on my situation. She was calm, kind, and very sweet. She made my day a whole lot easier, and happier :)"
We responded:
"Thank you so much for the kind words about Michelle! We appreciate you taking the time to recognize her. Grateful you allow us to handle your insurance!"
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Gena

May 27, 2025

5  out of  5
rating by Gena
"Kayla did an amazing job helping me. After a month of quoting various cars and different options, she found me a plan I can fit in my budget. State Farm was actually 500$ cheaper than Progressive. I can’t give Kayla enough praises, she was so patient with me and helped guide me through the process holding my hand every step of the way."
We responded:
"Gena- thank you so much for recognizing Kayla. We are glad to have you as a customer and thankful we were able to save you so much money! We appreciate you!"
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Trent Anderson

May 15, 2025

5  out of  5
rating by Trent Anderson
"Needed to make some policy changes over the phone and Gena helped make the process extremely fast and easy!"
We responded:
"Thank you, Trent. Appreciate you recognizing Gena! "
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Simon Santiago

May 14, 2025

5  out of  5
rating by Simon Santiago
"Great customer service !"
We responded:
"Thank you for the 5 star review!!"
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Kevin Kelly

May 14, 2025

5  out of  5
rating by Kevin Kelly
"Very helpful and professional!"
We responded:
"Thank you, Kevin. We appreciate you being with us for such a long time!"
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Greg H

May 12, 2025

5  out of  5
rating by Greg H
"We had an issue with our bill due to moving. Gena was very responsive with excellent follow through. I never had to call her for updates. This is just one of many reasons we use an insurance carrier with local real people we can call on when needed."
We responded:
"Thank you, Greg. Gena does a great job helping our customers, and we appreciate you recognizing her. Thank you so much for allowing us to handle your insurance!!"
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Brett Baird

May 10, 2025

5  out of  5
rating by Brett Baird
"I had the pleasure of working with Sonya Bowers and she was so unbelievably pleasant and easy to work with and saved me a ton of money on my auto insurance while also helping me start a policy for something else. Give this woman a raise!! Thank you so much! Wonderful experience!"
We responded:
"Thank you, Brett. Great to have you with us! And think you for the kind words about Sonya. We really appreciate it!"
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Richard McClure

May 8, 2025

5  out of  5
rating by Richard McClure
"Kellie Kamer was great, she made it very easy for me Thanks"
We responded:
"Good to have you as a customer, Richard!"
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GreyWolf2020

May 8, 2025

5  out of  5
rating by GreyWolf2020
"Rob Gwynne's team has always been 5 star rated. I would not want to go anywhere else, and I highly recommend them. Thank you Gena for all you do!"
We responded:
"Thanks so much. We appreciate you!"
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Elaina Isabell

May 7, 2025

5  out of  5
rating by Elaina Isabell
"Gena is absolutely phenomenal and so helpful every time I speak to her. My husband has been with State Farm for years and I come alongside three years ago and have been so impressed. Highly recommend for all insurance needs."
We responded:
"Thank you so much, Elaina. We appreciate you recognizing Gena and our office! Grateful to have you guys!"
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Noemi Cruz

April 29, 2025

5  out of  5
rating by Noemi Cruz
"They are very kind people and they always help you, thanks Gena"
We responded:
"Thank you, Noemi. We are grateful to have you as a customer! Thanks!"
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Michael Thorne

April 28, 2025

5  out of  5
rating by Michael Thorne
"Gena is great and Michelle is very helpful"
We responded:
"We appreciate you, Michael. Thank you so much!!!"
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Greg Cassidy

April 19, 2025

5  out of  5
rating by Greg Cassidy
"My experience with the staff at Rob Gwynnehas always been a pleasant one. Anytime I have a question or concern it is taken care of. They are always polite and respectful and listen to what i needed. I have had them for years because of the high level of service they provide. P.s thank you Wendy for all you help today. Update. Had to go full coverage on my truck....within 5 mins I was covered thank you Gena. quick and fast makes sure you have all bases cover. I am extremely happy."
We responded:
"Thank you, Greg. We appreciate you allowing us to handle your auto & home insurance! We are grateful to have you!!"
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Joel Jakubowski

April 17, 2025

5  out of  5
rating by Joel Jakubowski
"Gena Hooper was courteous, prompt, and efficient --what more can one ask from customer service--great job"
We responded:
"Thank you, Joel. Gena does a great job & I appreciate you recognizing her! We appreciate you!"
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Chris Welch

April 14, 2025

5  out of  5
rating by Chris Welch
"We transferred our auto and homeowner's policies to Rob's office when we moved to Lebanon. Michelle Allison has been wonderful to work with. She reviewed our policies and made recommendations that were needed to update our coverage. She is always responsive to help me with any questions. If you're looking for personalized and exceptional service, I highly recommend Michelle at Rob Gwynne Agency."
We responded:
"Thank you so much for recognizing Michelle! She does a great job with our customers. We are grateful to have you and appreciate you allowing us to handle your insurance!"
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Grover Binkley

April 11, 2025

5  out of  5
rating by Grover Binkley
"I've been a customer many years and Gena is by far the best service person I've met yet. Rob is a good guy as well."
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Rob Steele

April 5, 2025

5  out of  5
rating by Rob Steele
"Excellent to deal with and very responsive. I have had multiple policies with them for nearly ten years, and I would absolutely recommend them to anyone I know seeking insurance coverage."
We responded:
"Thank you, Rob. We appreciate you greatly!! Thanks for allowing us to handle your insurance!"
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Ruth Collier

April 4, 2025

5  out of  5
rating by Ruth Collier
"Michelle Allison is a wonderful insurance agent! I appreciate her patience and professionalism. My neighbors recommended Rob Gwynne State Farm insurance, and I have been very happy I changed to them."
We responded:
"Thank you so much, Ruth. We appreciate you letting us handle your insurance! We are grateful to have you!"
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Austin Grimes

March 26, 2025

5  out of  5
rating by Austin Grimes
"Wendy was excellent to work with. She is very thorough and helped answer any questions I had in a timely manner."
We responded:
"Thank you, Austin!"
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Priscilla Sotiriadis

March 21, 2025

5  out of  5
rating by Priscilla Sotiriadis
"Sonya was a pleasure to work with. She was thorough with our auto and homeowner quote. Thanks Sonya."
We responded:
"Thanks. We appreciate you!"
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Angela Gagen

March 20, 2025

5  out of  5
rating by Angela Gagen
"Gena was extremely friendly and helpful with ideas about my policy that will truly benefit me!"
We responded:
"Thank you, Angela. We appreciate you letting us handle your insurance!!"
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Juan Santos

March 6, 2025

5  out of  5
rating by Juan Santos
"Exellent Service"
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Rachel Kimsey

February 27, 2025

5  out of  5
rating by Rachel Kimsey
"I just want to take a moment to say Thank you to Rob Gwynne State Farm, especially Gwen Hooper!! She has taken such good care of us! She has taken care of us just like we are family!! I appreciate her so very much!! She is AWESOME!!"
We responded:
"We appreciate the very kind words. Thank you so much for letting us handle your insurance!"
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Keedance Lowrey

February 27, 2025

5  out of  5
rating by Keedance Lowrey
"Great business! I am always taken care of."
We responded:
"Thank you , Keedance. We appreciate you very much!!"
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Raymond Ristich

February 25, 2025

5  out of  5
rating by Raymond Ristich
"I recently had the pleasure of working with Michelle Allison at State Farm, and I cannot say enough good things about her! From the moment I reached out, she was incredibly friendly and attentive. Michelle took the time to listen to my concerns and quickly addressed my situation, providing me with the information I needed within minutes. Her professionalism and expertise made the entire process smooth and stress-free. I truly felt valued as a customer, and her warm demeanor made me feel like a rock star! It’s rare to find someone who genuinely cares about their clients, and Michelle definitely exceeded my expectations. If you're looking for an agent who is not only knowledgeable but also genuinely dedicated to helping you, I highly recommend Michelle Allison. Thank you, Michelle, for your outstanding service!"
We responded:
"Wow!!! Thank you so much for the very kind words about your experience with Michelle. We are so grateful for you taking the time to recognize her! We appreciate you."